FAQ’s


If you opt for agency repairs, you can get your vehicle repaired at the manufacturer’s authorized workshop in case of an accident. In the case of non-agency repair, your vehicle can be repaired at any of the authorized garages of the insurance company.

If you got into an accident and want to claim for the damages incurred, get the police report and contact insurance company as soon as you can and inform them about the accident. The insurance company will ask to take your car to the workshop for assessment and provide you with a reference number for your claim. The workshop will then give an estimated cost of repair which needs to be approved by the insurance company. Upon approval, the garage will contact you when your vehicle is ready for pick up.

This depends on the insurance policy terms and conditions. Some of the insurance covers have named drivers policy.

General insurance coverage depends if it is listed in your schedule. The geographical area commonly included in the policy cover includes Oman, Bahrain, Saudi Arabia, Kuwait and Qatar. This option is only available with comprehensive insurance and in the case of third party liability, the cover is required to be purchased separately.

This can depend on insurance companies. Generally, cancellation of the policy is only possible if vehicle ownership is transferred or it is deregistered. The refund on your original premium will also vary from insurance providers.

In order to issue a new car insurance policy, documents required are Passport with visa page/emirates ID, Date of birth, vehicle detail (make, model, year of manufacture, copy of vehicle registration, copy of your driver's license, confirmation that your vehicle is GCC specific, details of claims registered. For online applications electronic copies are required to be submitted.

The rental vehicle can be made available to the insurer only if the clause is included in your policy schedule. The time period of a free rented car is generally between 7-10 days depending on insurance provider and type of policy until your car is fully repaired

If a car is sold, the insurance doesn't get transferred to the new owner. This is not permitted because the terms and premium of the policy depends on the driver's experience.

According to Road and Transport Authority, it is illegal to drive without having a car insurance. You are required to get your car insured only then it can be registered.

Car insurance depends a lot on your driving history. Motorists with traffic violations or have caused serious accidents generally receive higher quotes compared to others with no traffic violation. Ahlaninsurance.com offers great rates with maximum savings.

The price for your insurance is determined by your driving history, type of vehicle and the type of insurance cover etc. Log into ahlaninsurance.com and get a quote for your car insurance.

There are certain situations when your application can be denied. This can happen in case the applicant is underage, new licence holder, your car is very old are some of the common scenarios.

You are only eligible to get car insurance quote if you are holding valid UAE license. Although you can convert your foreign licence to valid UAE if you are holding licence of any of these countries: GCC countries, Andorra, Austria, Belgium, Denmark, Finland, France, Germany, Greece, Iceland, Ireland, Italy, Liechtenstein, Luxemburg, Malta, Monaco, Netherlands, Norway, Portugal, San Marino, Spain, Sweden, Switzerland, UK, USA, Vatican City. After this you are eligible to apply for a quote.

You will get a quote in spite of not having a registration number. All you have to do is fill in your details in the application form which will require your car details and upon completion you will get your quote online without registration number.